SERVICE

WARRANTY, MAINTENANCE & 24H ON SITE SUPPORT

SERVICE & MAINTENANCE

The EnerTwin comes with a warranty of 2 years or 10'000 h operating included in the purchasing price.

The maintenance interval of an EnerTwin is 7'500 operating hours. This is usually more than the average annual operating hours of an system. HPTurbo Tech and our installers provide you with a comprehensive support for the installation, operation and maintenance.

CHOOSE FROM 3 MAINTENANCE AGREEMENTS

BMA

BASIC MAINTENANCE AGREEMENT

1 Service every 7'500 operating hours

Travel and maintenance time included

Spare parts excluded

Payable in advance before maintenance period

No time limit renews after every service

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EMA

ENHANCED MAINTENANCE AGREEMENT

Constant System Monitoring

1 Service every 7'500 operating hours

Travel and maintenance time included

Spare parts included

Payable in advance before maintenance period

6 years or 30'000 operating hours after that changes into BMA automatically

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FMA

FULL MAINTENANCE AGREEMENT

Constant System Monitoring

1 Service every 7'500 operating hours

Travel and maintenance time included

Spare parts included

Payable in advance before maintenance period

10 years or 50'000 operating hours after that changes into BMA automatically

Warranty extension up to 4 years or 20'000 operating hours

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24H INSTANT INTERVENTION CONTRACT

Due to the reliability of our system there are usually no unplanned interventions at all.

Nevertheless to keep you save we operate a 24h emergency support and a constant system monitoring.

24H IIC

24H INSTANT INTERVENTION CONTRACT

Service reaction time within 24h on site.

Constant system monitoring

Travel and repair time included

Spare parts excluded

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